There are a lot of threads that are handled as a customer service. The threads topic is interesting and I have the same question. But mostly it all ends with a request to handle things privately.
The whole point of a forum is to get your questions answered, in a way other people who have the same question can just read the forum and get their answers too. A few examples:
And there are more out there. I thought this would be nice to change, and that this section of the forum is the appropriate place to notify everyone.